Terms of service

Terms of Service

Welcome to Luxury River Nile Cruises. By accessing our website or making a booking, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our services.

1. Booking Confirmation

A booking is confirmed only after we have received your required 30% deposit and issued a booking confirmation.

We reserve the right to refuse or cancel any booking where necessary.

2. Payment Terms

  • A 30% deposit is required to secure your reservation.
  • The remaining 70% balance must be paid at least 30 days before your cruise departure date.
  • Failure to pay the remaining balance by the due date may result in cancellation of your booking, and your deposit may be forfeited in accordance with our Booking & Cancellation Policy.

3. Prices

All prices displayed on our website are subject to availability and may be changed without notice until your booking has been confirmed.

Once your booking has been confirmed, the agreed price will remain valid unless additional services are requested or government taxes or mandatory charges change.

4. Cancellations

All cancellations and refunds are governed by our Booking & Cancellation Policy, which forms part of these Terms of Service.

5. Travel Documents

You are responsible for ensuring that you have:

  • A valid passport.
  • Any required visas.
  • Required travel insurance (if applicable).
  • Any health or vaccination documentation required for your journey.

We are not responsible for losses arising from incomplete or invalid travel documents.

6. Customer Responsibilities

You agree to:

  • Provide accurate booking information.
  • Ensure all passenger details are correct.
  • Comply with all applicable laws and regulations during your trip.
  • Follow the safety instructions provided by the cruise operator and staff.

7. Changes by Luxury River Nile Cruises

We reserve the right to make changes to itineraries, schedules, cruise vessels, accommodation, or included services where necessary due to operational requirements, weather conditions, river conditions, government regulations, or circumstances beyond our control.

Where possible, we will provide suitable alternatives.

8. Force Majeure

Luxury River Nile Cruises shall not be liable for delays, cancellations, itinerary changes, or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, severe weather, war, terrorism, civil unrest, strikes, government actions, pandemics, or other unforeseen circumstances.

9. Limitation of Liability

To the fullest extent permitted by law, Luxury River Nile Cruises shall not be liable for indirect, incidental, special, or consequential losses arising from your booking or use of our services.

Our total liability shall not exceed the amount paid by you for the booking, except where liability cannot legally be excluded.

10. Website Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Copy, reproduce, or distribute website content without our written permission.
  • Interfere with the operation or security of the website.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the property of Luxury River Nile Cruises or its licensors and is protected by applicable intellectual property laws.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Luxury River Nile Cruises operates. Any disputes shall be subject to the jurisdiction of the appropriate courts.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any revised version will be published on this page and will become effective upon posting.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Luxury River Nile Cruises

Email: info@luxuryrivernilecruises.com

By using our website and completing a booking, you confirm that you have read, understood, and agreed to these Terms of Service.